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ux111 collects and uses your personal data only to operate your account, process transactions through local payment methods like bKash, Nagad and Rocket, and keep your access secure. This policy tells you exactly what we collect, why we hold it, and how you can act on it — access depends on your local law and eligible regions.
When you open an account with us, we collect the details you enter during registration — your name, contact information and the credentials you set. When you make a deposit or withdrawal through bKash, Nagad or Rocket, we record the transaction reference and wallet identifier so we can match payments to your account accurately. We do not store full payment credentials on our servers; those pass through the payment channel directly. We also collect device and session data — browser type, operating system, IP address and pages visited — to keep your session stable as you move between the lobby, your account wallet and the sportsbook on mobile. This is standard operating data, not sold or shared with advertisers. Data we hold falls into three categories: identity data you gave us at signup, transaction records tied to your account wallet, and session logs we keep for security and dispute resolution. Retention periods follow what is necessary for each category, and we review them periodically. Your eligibility to hold an account and the rights available to you depend on your local law and the eligible regions we serve. If you are unsure whether this applies in your area, check with a local legal adviser before continuing.
Transaction references from bKash deposits and withdrawals are matched to your account wallet. We do not store your full bKash PIN or credentials.
Nagad wallet identifiers are logged against your account record for reconciliation. These records are held only as long as necessary for transaction verification.
Rocket payment references follow the same handling as other local wallet channels — recorded for account matching, not retained beyond operational need.
This policy covers everything that happens inside your ux111 account — from the moment you log in on your phone to the point you close the session. It does not extend to services or platforms outside our domain, even if you reached them through a link on our site. Understanding the boundary helps you know which organisation to contact when something concerns your data.
Login sessions, device identifiers and authentication events on ux111 fall inside this policy. We record these to protect your account from unauthorised entry and to restore session continuity when you return on a different device.
Deposits and withdrawals processed through bKash, Nagad or Rocket are covered by this policy on our side. The payment provider also has its own separate policy for the portion of the transaction it processes.
How you browse the lobby, which game categories you open and how long you spend in a section — this behavioural data is collected by us under this policy and used only for session quality and account continuity, not for external advertising.
Game studios whose titles appear in our lobby, and any external analytics tools, operate under their own privacy terms. We do not control those policies, and this document does not govern what those third parties do with data on their own systems.
You have several practical options for how your data is handled. First, you can review the personal details attached to your account at any time by opening the account settings section after you log in — your registered contact, wallet identifiers and session history are visible there. If any detail is wrong, you can correct it directly in the account fields or contact our support team to make the change on your behalf. Second, if you want to understand what specific data we hold about you, you can submit a data enquiry through our published support route. We will respond with the categories of data on file and the purpose for which each is held. Third, if you believe data is being held longer than necessary or incorrectly attributed to your account, you can raise a formal query. Your eligibility to exercise these rights may depend on your local law and the eligible regions we serve.
Log in and open the account settings page. Your registered details, linked wallet identifiers and recent session records are displayed there without needing to contact us.
Edit contact details directly in your account profile. For fields you cannot edit yourself, reach the support team through the contact route published on our site.
If you want a breakdown of exactly what data we hold about you, send a written enquiry through our published support channel. We will respond with the categories and purposes in plain language.
If you believe data is held incorrectly or beyond its necessary period, submit a query via our support route. We will review and respond, explaining what we hold and the reason for the retention.
If you have a question about how your data is handled, or you want to exercise any of the rights described in this policy, you can reach us through the channels published on our site. We handle data queries through the same support routes you use for account and wallet questions — no separate system needed.
Open the chat widget on any page while logged in. It connects you to the support team and is the fastest route for account and data questions.
Send your data enquiry or correction request to the email address published in our Contact section. Include your registered account identifier so we can locate your record quickly.
The Help Centre on our site has published articles about account data, wallet verification and privacy rights. Check there first — many common questions have a written answer already available.
We do not sell your personal data, and we do not share it with parties outside the operational chain — payment processors, game content providers and the infrastructure we run on. Each of those parties receives only the data necessary for their specific function, and they are required to handle it appropriately.
We use cookies to keep your mobile session stable as you move between the lobby, your account wallet and the sportsbook. You can manage cookie preferences through your browser settings, though some site functions depend on session cookies to work correctly.
Your login credentials are stored in hashed form — we cannot read your password, and neither can our support team. If you lose access, the account recovery flow shown on the login page is the correct route, not a request to share your credentials.
Identity and transaction records are kept for the period required to support account operations and dispute resolution. Session logs are reviewed and cleared on a shorter cycle. When a category of data is no longer needed, it is removed from active storage.
If we change how we handle your data in a material way, we will update this page and note the revision date at the top. Continued use of your account after a policy update means you have seen the revised terms. You can request a copy of the current policy through our support route at any time.
These are the questions we hear most often about how your data is handled on ux111. If your question is not here, reach us through live chat or the email address in our Contact section.
We collect the name, contact details and credentials you enter during registration. When you transact through bKash, Nagad or Rocket, we log the transaction reference and wallet identifier. Device and session data — browser type, IP address and pages visited — is also collected to keep your account session stable and secure.
We share data only within the operational chain: payment processors handling your bKash, Nagad or Rocket transactions, and game content providers whose titles appear in the lobby. Each party receives only what they need for their specific function. We do not sell your data or pass it to advertisers.
Log in and open your account settings to see your registered details and recent session records. For a full breakdown of the categories of data we hold and the reason each is kept, submit a written data enquiry through our live chat or email support route.
Yes. Fields like your contact details can be edited directly in account settings after you log in. For fields that are locked — such as your registered name — contact our support team through live chat or email with proof of the correct information and we will update the record.
Identity and transaction records are retained for the period required to resolve disputes, meet any applicable legal obligations and close out account wallet balances. Session logs are cleared on a shorter cycle. Once a category is no longer needed for these purposes, it is removed from active storage.
No. This policy covers only what happens inside your ux111 account — the transaction reference and wallet identifier we receive. The portion of your wallet activity that occurs on the bKash or Nagad platform is governed by their own separate privacy policies, not ours.
Raise a formal query through our published support route — live chat or the email address in our Contact section. Include your account identifier and a clear description of the concern. We will review the record and respond explaining what we hold and the basis for any retention in question.